⭐ Key Features Overview
- Session Performance Monitoring with Screenshots & History – Track every stage of the user session, complete with visual documentation for troubleshooting and proof.
- Citrix/XenApp Health Monitoring – Ensure the entire virtual app infrastructure is operating reliably under expected load and response times.
- License Server Usage Monitoring – Monitor available vs. consumed license pool to forecast needs and avoid service denial.
📌 NOTE: This plugin operates in direct mode to ensure session simulations occur exactly as a user would experience. Therefore, the probe must have direct network access to all target publishing servers.
🖥️ Session Monitoring Details
🔍 Why Session Monitoring Matters
Citrix Session Monitoring gives IT teams visibility into the actual user experience, not just backend server stats. By simulating real sessions and capturing login times, application launches, and even screen views, administrators can:
- 🎯 Proactively detect performance issues – Spot slow logons, delayed app launches, or intermittent session drops before users complain.
- 📸 Provide forensic evidence – Session screenshots offer visual proof of issues or behavior for troubleshooting or audit purposes.
- 📊 Measure service quality – Quantify logon durations, session lengths, and ICA responsiveness to improve SLAs and capacity planning.
- 💬 Reduce support tickets – By identifying errors (like app failures or stuck logins) before users report them, you save time and reputation.
- 🧠 Understand user experience holistically – From the moment a session begins to logout, every step is accounted for, enabling full-stack optimization.
- ICA connection time – Measures time to establish a session channel.
- ICA login time – Detect delays during credential verification and profile loading.
- Published Application Tracking:
- Launch time with recording – Records how long it takes to start the app, with visual log.
- Screenshot saving – Captures real user views at session start.
- History view – Browse session snapshots for forensic or UX reviews.
- Session logoff time – Detects abnormal delays in closing sessions cleanly.
- Error count – Provides a quick indicator of session reliability over time.
📊 Session Simulation Reporting Timeline
This schema shows each reported metric during a session simulation test.
🗺️ PRTG Map Integration Example
Visualize session data, screenshots, and KPIs in a consolidated dashboard view using PRTG Maps.
